Avg company uses 93 SaaS tools - Okta 2024

SaaS Bill Creep Calculator

SaaS prices rise 8-20% per year, unused licenses accumulate, and shadow IT adds 30% more. Calculate your real SaaS spend and find where to cut.

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SaaS Bill Creep by Category

SaaS CategoryCommon ToolsAvg Annual IncreaseUnused License Rate
CRM / SalesSalesforce, HubSpot, Pipedrive+9%38%
Project ManagementJira, Monday, Asana, Notion+12%52%
CommunicationSlack, Zoom, Teams+8%29%
Marketing AutomationMarketo, Pardot, Klaviyo+15%45%
Developer ToolsGitHub, Datadog, PagerDuty+11%22%
HR & FinanceWorkday, BambooHR, Expensify+7%35%
Security & Compliance1Password, Vanta, Lacework+18%18%

Sources: Okta Businesses at Work 2024, Productiv SaaS Management Index 2024, Cleanshelf SaaS Spend Report. Data represents averages across SMB and mid-market companies.

SaaS Cost Creep - Frequently Asked Questions

How much SaaS do companies typically spend?

According to Okta's 2024 Businesses at Work report, the average company uses 93 SaaS applications. SMBs (100-499 employees) spend an average $1,040 per employee per year on SaaS. Enterprise companies (1,000+ employees) spend $4,200-$6,800 per employee annually. Total SaaS market spend reached $197 billion globally in 2023.

How much SaaS spend is wasted on unused tools?

Productiv's 2024 SaaS Management Index found that 43% of SaaS licenses are unused or underused. Cleanshelf's research shows the average company wastes $17,000 per year per 100 employees on unused SaaS. Shadow IT - tools purchased without IT oversight - adds an additional 30-40% to total SaaS spend that goes untracked.

What causes SaaS bill creep for businesses?

SaaS bill creep comes from: annual price increases built into contracts (typically 3-10%), seat count growth that outpaces headcount reduction (churned employees stay licensed), tier upgrades when one power user needs a feature, platform expansion where one tool vendor upsells additional modules, and currency exchange movements for international teams paying in USD.

How do I audit and reduce SaaS bill creep?

To audit SaaS bill creep: (1) Pull a complete list from your finance/AP team of all recurring SaaS charges, (2) Cross-reference with login activity reports from your SSO provider (Okta, Azure AD), (3) Flag any tool with under 30% monthly active usage - high candidate for cancellation or tier downgrade, (4) Consolidate overlapping tools (e.g., multiple project management tools), (5) Centralise procurement so renewals get reviewed before auto-renewing.